What Will Retail Look Like in the Future? Consumer Behavior Will Be a Guide, a Veteran Analyst Says


The scope of the post-pandemic recovery will depend in part on how the consumer recovers. Dana Telsey, longtime retail analyst and founder of Telsey Advisory Group, has been talking to consumer companies to assess what the post-pandemic consumer will look like and what that will mean for retailers as the U.S. emerges from various phases of lockdown.

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