Nordstrom Inc. Coping With COVID-19 and What’s Ahead


The pandemic is accelerating change at Nordstrom Inc. Executives see Nordstrom’s full-line department stores representing a smaller but still big piece of its pie; Rack off-price stores adopting services and conveniences seen at full-line stores, and a holiday 2020 assortment with a greater proportion of lower-priced goods and “gifty” type products.

The outlook and changes in the business were outlined by Nordstrom as well as Ken Worzel, chief operating officer, and Anne Bramman, chief financial officer, during a “fireside chat” with Dana Telsey of Telsey Advisory Group on Tuesday afternoon.

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